Q-COMP

• Q-COMP's primary role is the regulator of the Queensland workers' compensation scheme.
• Q-COMP is not a part of WorkCover or a self-insurer. We are an independent statutory authority.
• A worker, claimant or employer can apply to Q-COMP for a review of some decisions of insurers.
• Our review service is free.
• A review must be lodged at Q-COMP within three months of receiving the Insurers written reasons for their decision
• A review decision by Q-COMP will be made within 25 business days, unless an extension has been agreed or information is being exchanged through natural justice processes
• If you lodge a review you have the opportunity for a 'right of appearance'. This means you can meet with a Q-COMP representative in person, or make representations over the phone or by another method.
• You do not need a legal representative in the review process. Any legal advice or representation you may obtain is at your expense
• If you are a member of a Union, they can offer you assistance. Workers can obtain advice from Queensland Council of Unions ph: 1800 102 166 (you don't need to be a union member)
• Employers can obtain advice from The Chamber of Commerce and Industry Queensland ph: 1300 364 165 or a specific association of which you are a member

To lodge an application for review

Complete the Q-COMP Application for Review Form 542.3

Provide your grounds for review - why you believe the insurer decision is wrong

Attach all your supporting documents to your application

Sign the form

Submit your review application to Q-COMP within three months of receiving the written reasons for decision from the Insurer

You can submit your review application form to Q-COMP by any of the below methods:

Post:   Q-COMP

            Review Unit

            PO BOX 10119

            Adelaide Street

            Brisbane QLD 4000

Fax:      (07) 3020 6375

E-mail:  reviewunit@qcomp.com.au

For more help please read the frequently asked questions.