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Home | Services | Review & appeals | Appeal a review decision - workers > Appeal a review decision on a claims matter - a worker's step-by-step guide

Appeal a review decision on a claims matter - a worker's step-by-step guide

IMPORTANT INFORMATION - Effective 1 November 2010
If you are lodging an appeal against a review decision on a claims matter your application must be lodged with the Queensland Industrial Relations Commission (the Industrial Magistrates Court will only accept appeal applications against review decisions on premium matters).

 

Workers, claimants and employers who are unhappy with a Q-COMP review decision can appeal to the Queensland Industrial Relations Commission (QIRC) within 20 business days of receiving the decision. Q-COMP defends the review decision in the Commission. The parties to an appeal are:

  • the appellant-the person who files the appeal
  • the respondent-Q-COMP.

 

If your employer appeals a review decision, you have a right as a worker or claimant to join the court action as a party to the appeal. Tell the Commission if you want to make representations to the Commission during the appeal. You pay the costs of any solicitor or third party that you hire. Contact the Queensland Law Society or the Workers' Compensation Advisory Service (Queensland Council of Unions toll free: 1800 102 166) for more information on how they can help. You don't need to be a member of a union to contact the QCU.

 

On receipt of the appeal a Q-COMP appeals officer is allocated to manage the case.  You can contact the appeals officer at anytime to ask questions or discuss the case with them.

 

Step 1: Prepare your written Notice of Appeal

When preparing your Notice of Appeal to the QIRC, use the form located on their website (under Forms - Appeals against Q-COMP Review Decisions). Explain why you are unhappy with the review decision (these are the 'grounds of your appeal'). This may assist in the appeal process.

 

Step 2: File your appeal within 20 business days of receiving the review decision

File your written Notice of Appeal in person, by post or by fax* to:

Queensland Industrial Relations Commission
13th Floor Central Plaza 2
66 Eagle Street
BRISBANE QLD 4000

*post the original if faxing

 

Step 3: Send a copy of the Notice of Appeal to Q-COMP within 10 business days of filing in the Commission.

Send to :
Q-COMP Appeals Unit
PO Box 10119 
Adelaide Street
Brisbane QLD 4000

 

Step 4: Appear at the Commission 'callover'

The Commission sends you a notice with a date to appear at a 'callover'-the appeal is not determined at this time. Before the callover, you could discuss your matter with one of our appeals officers and consider seeking your own legal advice. At callover, the Commission will need to know:

  • whether you are ready to proceed with the hearing
  • the number of witnesses you intend to call to give evidence to prove your case and their availability
  • how long the hearing is likely to take.

 

They will then set a hearing date.If you choose to meet with Q-COMP at a conference, the Commission will contact you to arrange a time. A Commissioner attends the conference to help the parties to discuss the issues and try to resolve the appeal without a hearing. If the appeal is not resolved, the Commissioner will order the matter be listed for a callover and a hearing date set. If you are not ready to go to a hearing, your matter may be given a 'mention' date where the parties must again let the Commission know if they are ready to proceed.

 

Note: the Commission will issue a Directions Order with orders to be completed by the parties before the hearing.

 

Step 5: Attend the hearing

You must prove your case 'on the balance of probabilities' and you will need to call witnesses including yourself, to give evidence to support your appeal. You arrange for your witnesses, including doctors, to give evidence, and pay any costs involved. The parties must exchange copies of any relevant document/s that you may rely on before the hearing at least ten business days prior but this can occur at any time.

There is no jury. The Commissioner will hear both sides of the appeal and decide (either on the day or at a later date) based on the facts and evidence presented as evidence during the hearing.

 

Step 6: Pay any appeal costs

You may have to pay appeal costs if:

  • you engage a solicitor or a third party to assist you in the appeal
  • your appeal is unsuccessful and the Commission orders appeal costs against you-Q-COMP's costs will include barrister briefings, calling witnesses and obtaining documents.

 

Any costs awarded by the Commission will be paid according to Schedule 3 scale "E" Uniform Civil Procedure Rules 1999 and will not cover your entire costs.

 

Step 7: Appeal to the Industrial Court within 21 days if you're not happy with the Commission decision

Use the form from the Industrial Court of Queensland website www.qirc.qld.gov.au.

 

Important note: The decision of the Industrial Court is final.