Insurer Report, Winter 2012
Welcome to the Winter edition of the Insurer Report. In
this edition we update you on the conviction of a worker found to
be defrauding Gold Coast City Council, provide a Review Officer's
perspective on good claims practices and bring you up to speed with
what's been happening here at Q-COMP and the regions.
I'd like to thank everyone who has nominated someone or an
organisation for a Return to work Award. We've had some
extraordinary nominations which will all go through the judging
process in a few months time.
The Return to work Conference, Expo and Awards are going
to be here before we know it, so if you're interested in coming
along register
early because if last year is anything to go by there will be a mad
rush at the end!
Or you could enter our competition to win yourself a
ticket just by giving us your best rehabilitation and return to
work tip - read the article for more details.
As always I would love to get your feedback and requests
for topics you'd like covered in future editions so don't be shy
about contacting us.
Cheers,
Elizabeth Woods
CEO
Q-COMP
Worker jailed for defrauding Gold Coast City Council
Richard Moore was sentenced to nine months jail (six months
suspended) and ordered to make restitution in the amount of
approximately $68,000 after being convicted of defrauding Gold
Coast City Council.
Read Full ArticleGood practices make good sense – a Review Officer’s perspective
In the edition we highlighted some of the fabulous
statutory claims best practices that Q-COMP's Self Insurance
Advisors observed across a number of high performing insurers.
These effective claims management strategies may well contribute to
the high performance of the insurers who use them, as the benefits
of early return to work and supportive claims management are well
established. But when the
Claims management standards and guidelines provide a guide to
required performance levels, what inspired these high performing
insurers to go above and beyond?
Read Full ArticleProcedural changes within the Review Unit and guideline on the release of information by Q-COMP to Insurers
At the ASIEQ forum on 14 March 2012, Review Unit Team Leader,
Cass Rose explained that Q-COMP would be producing a number of
policies relating to procedural fairness, information release and
extensions. These policies have now been finalised and have
been circulated to all insurers.
Read Full ArticleElectronic storage of files
At the moment, self insurers are required to provide secure
storage of the hard copy paper statutory/common law files for 50
years from the date of last action unless approved otherwise by
Q-COMP.
Read Full ArticleNew medical certificate
After lengthy discussions with stakeholders, Q-COMP will be
shortly approving a new version of the workers' compensation
medical certificate.
Read Full ArticleAllied health fee review
Following receipt of submissions on 2 March 2012, Q-COMP has
undertaken a review of allied health fees.
Read Full ArticleReturn to work Conference and Expo in Townsville
The North Queensland Return to work Conference and Expo
was held in March 2012 at the Townsville Entertainment and
Convention Centre and was the first Q-COMP Return to work
Conference and Expo to be held in regional Queensland.
Read Full ArticleBest practice for rehabilitation
Last issue we highlighted some high performing insurers' best
practices in statutory claims management.This time we have put the
spot light on rehabilitation best practices we have observed during
audit.
Read Full ArticleReturn to work assist news
As it has been two years since the legislative provisions were
introduced for referral to the program, it is timely to
conduct a review of these referrals. We want to understand how
Return to work assist can effectively engage more of these injured
workers into the program and how a successful return to work
benefits all scheme stakeholders.
Read Full ArticleIs work good for your health and well being?
When the opportunity arose for Q-COMP to co-host internationally
acclaimed medical expert, Dame Carol Black, with WorkCover
Queensland and the Australasian Faculty of Occupational and
Environmental Medicine, we welcomed the chance to educate our
stakeholders.
Read Full ArticleOur Regional network program has expanded
Since the
last edition of our rehabilitation report, Q-COMP's Regional
network program has continued to grow and further support our
stakeholders in regional Queensland and has expanded with the
appointment of an additional five representatives.
Read Full ArticleIs your RRTWC registration about to expire?
Q-COMP is passionate about moving towards cleaner, greener
communication with our customers. This means that we will no longer
be sending written correspondence by mail.
Read Full ArticleRRTWC registration and renewal process
In May 2010, Q-COMP made changes to the way RRTWCs maintain
their registration in Queensland. Q-COMP's new Guidelines
for completing re-registration activities has been gazetted in
the Queensland Government Gazette dated 11 May 2012.
Read Full ArticleIs work your biggest worry?
Australians spend more time worrying about work than any other
issue in their lives, Sydney Morning Herald reports. Worries about
work topped the list of other possible concerns, including war, the
environment and politics.
Read Full ArticleWant to win a ticket to this year's Return to work Conference, Expo and Awards?
To go into the draw to win a ticket simply share with us, in 25
words or less, your best rehabilitation and return to work tip.
Read Full Article
