Insurer Report

The Tribunal Services Unit has welcomed two new Senior Tribunal Coordinators into the Unit. Tammy Manderson and Tracy Cook have joined Michael Francis, Executive Manager and Steve Murray, Senior Tribunal Coordinator into the leadership team.

 

 

 

Future initiatives of the Unit include integration of electronic files for the management of referrals and use of electronic files by Tribunal doctors.

 

Tammy Manderson joins the MAT team with 17 years experience in workers compensation that includes the previous 7 years in the Review Unit.  Tammy has held a diverse range of roles since her commencement in the workers compensation field that has included case management, claims determination and as a Review Officer.  For most of the last 3 years Tammy has been a Team Leader in the Review Unit and was integral in the integration of electronic files and the development of a standardised format of review decisions.  Tammy now looks forward to the responsibility of integrating electronic files into the MAT team.

 

Tracy Cook joins the MAT team subsequent to her role as the Team Leader for the Registration and Administration teams within the Review Unit.  Following Tracy's recruitment from Medibank Private in March 2009, Tracy not only helped establish the Registration and Central Administration teams but was also responsible for the teams development into a customer focused Unit that can meet the needs of the business with efficiency and professionalism.  Tracy brings her Team Leader experience and training background into the role of Senior Tribunal Coordinator and looks forward to keeping the training and development opportunities of the MAT team up to date and relevant to encourage continuous improvement within the organisation.

 

Tammy, Tracy and Steve welcome any enquiries you may have in relation to the management of the Tribunals.

 

Direct contact numbers are:

 

Tammy - 3020 6350

Tracy - 3020 6448

Steve - 3020 6437