Workers

Top 5 questions & answers

• What is the timeframe for applying for a review?

  Within three months of receiving your insurer's notice - if the notice doesn't state the reasons, you have 20 days to ask your insurer for their reasons. You can ask us to extend the review application time if there are special circumstances.

• Can I appeal a Q-COMP decision?

  Yes, if you are unhappy Q-COMP's review decision you can appeal to either the Industrial Magistrates Court or the Queensland Industrial Relations Commission within 20 business days of receiving our decision.

   

• How do I lodge an appeal?

  File your written Notice of Appeal with either an Industrial Magistrates Court nearest your place of business or at a Court agreed with Q-COMP, or the Industrial Registry of the Queensland Industrial Relations Commission in Brisbane - send a copy to Q-COMP within 10 days of filing.
  

   

• Why have I been referred to a medical assessment tribunal?

  There are a few possible reasons - for example there may be differing medical opinions about your injury, or questions about whether there is an ongoing incapacity. It could be that the degree of permanent impairment from your injury needs to be assessed. Ask your insurer to explain it to you if you're not sure why you've been referred.

   

• How does workplace rehabilitation work?

  It’s about helping you keep your valuable work skills so you can go back to the job you had before you were injured or another suitable job. Workpklace rehabilitation can involve a suitable duties program, on-the-job training for new job skills and special help if you are severely injured.