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Q-COMP's approach to developing fees and Tables of costs

Q-COMP is responsible for developing and maintaining the table of costs for medical and allied health services.  The Workers' Compensation and Rehabilitation Act 2003 (WCRA) provides Q-COMP with the authority to set tables of costs for medical, allied health and rehabilitation services provided in Queensland. The Q-COMP tables of costs outline fees for the provision of services under this Act. An insurer must pay for costs that they accept as reasonable, having regard to the table of costs.

The table of costs act as a reference point for insurers, to assist them in determining whether the services and fees from providers involved in the injured worker's rehabilitation are reasonable. The Q-COMP tables of costs are not an exhaustive list of all possible medical and rehabilitation services available and insurers have the ability to approve additional services not covered by a table of cost. Having regard (WCRA s.210 (1) and s.222 (2)) to the tables of costs means the insurer can pay for services that they deem as reasonable medical & rehabilitation expenses. If needed providers of services can discuss the injured workers' individual requirements with the insurer where services are not covered by a table of cost.  Ultimately it is the insurer's decision to pay for what they believe is reasonable for medical and rehabilitation expenses to manage an injured workers claim.

In determining the fees outlined in a table of cost, Q-COMP tries to strike a balance where fees are reflective of fair market rates that provide appropriate remuneration to providers and are cost effective to the Queensland workers' compensation scheme. As part of this process, Q-COMP regularly conducts market research and compares other jurisdictional fees and services. This helps us determine a fee that is competitive, comparable and keeps providers engaged in the workers' compensation scheme.