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Home | Contact us > Apply for an Injury Payment Profile (IPP)

Apply for an Injury Payment Profile (IPP)

An Injury Payment Profile (IPP) gives a history of workers' compensation claims.

 

In Queensland, it's illegal for employers to access, or to ask a worker to supply their claims history:

  • when they are applying for a job
  • for questions of continuing employment.

 

This does not apply to a workers' compensation document about a worker's capacity to work-like an application for compensation or claim for damages-if the document is necessary for rehabilitation or early return to work.

 

Workers

Post or fax your IPP request to:

Q-COMP
PO Box 10119
Adelaide Street
Brisbane
QLD 4000

Fax: 3020 6407

 

You need to include the following in your request:

  • full name - include your current and any past family names (e.g. if your family name at birth was Smith and you changed your family name to Jones, include both Smith and Jones in your request)
  • date of birth
  • current mailing address
  • contact telephone number
  • reason for asking for this information
  • something that proves your identity - most people provide a photocopy of their drivers licence verified by a Justice of the Peace, Commissioner of Declarations or Clerk of the Court.

 

Legal representatives

You can request and receive your client's IPP by email. Send your request with the following information to ipps@qcomp.com.au:

  • your client's full name and date of birth - include current and any past family names
  • confirmation that you represent the worker and that you are authorised to request the IPP on behalf of your client

 

You don't need to attach a copy of your client's signed authority to your email request. However, we reserve the right to ask you for your client's signed authority before releasing an IPP, for audit purposes.

 

Contact us if you have any questions about IPPs.

 

Insurers

Send your request to ipps@qcomp.com.au

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