Statement of affairs

Q-COMP's Statement of affairs includes:

• our structure and functions
• the range, nature and accessibility of documents held
• advice on accessing information and documents.

Our functions and structure

Q-COMP was formally established on 1 July 2003 under the Workers’ Compensation and Rehabilitation Act 2003 (the Act) to regulate the workers’ compensation scheme. Our functions are desribed in the Act as to:

• monitor the compliance of insurers with the Act
• monitor the performance of insurers under the Act, including its consistent application
• decide applications relating to self-insurance
• undertake reviews of insurers’ decisions and manage appeals
• support and oversee the efficient administration of medical assessment tribunals
• undertake workplace rehabilitation accreditation and compliance activities
• provide rehabilitation advisory services
• maintain a database for scheme-wide reporting
• promote education about the workers’ compensation scheme
• collect fees under the Act
• administer grants under the Act
• perform other functions given to the Authority under the or another Act.

Q-COMP's board is appointed by the Governor-in-Council and is responsible for deciding Q-COMP’s objectives, strategies and policies. The board is accountable to the Attorney-General and Minister for Industrial Relations.

The CEO manages our day-to-day operations supported by the Q-COMP Leadership Team. We are structured in units:

• Appeals
• Central Administration Team
• Communication and Education Group
• Customer Service Group
• Finance 
• Health and Tribunal Services
• Human Resources
• Information Technology 
• Legal Services
• Return ot work assist and Awards
• Review
• Scheme Analysis.

Impact on the community

Q-COMP’s role as regulator of Queensland’s workers’ compensation scheme is to provide impartial, equitable and professional regulatory services to injured workers, employers and insurers. Our decisions and actions directly affect workers, employers, insurers, medical and allied health professionals, including:

• reviewing insurers’ decisions on premium assessment and injured worker claims. If an employer or worker is unhappy with a Q-COMP review decision, they can appeal to the Industrial Magistrates Court and in some cases the Queensland Industrial Relations Commission.
• setting fees and conditions for supply of medical and allied health services to injured workers.
• deciding applications for self-insurance licences by employers who satisfy the Q-COMP Board that they can manage and fund their own workers’ compensation claims and meet certain criteria
• approving the amounts payable as a weekly rate of wages to an incapacitated worker under an approved or certified industrial instrument
• administering medical assessment tribunals (tribunal decisions are independent of Q-COMP and insurers)
• monitoring the compliance and performance of insurers
• accrediting workplace rehabilitation accreditation and compliance
• providing rehabilitation advisory services.

Community participation

We encourage stakeholders and interested parties in the Queensland workers’ compensation scheme to raise issues about any aspect of the scheme over which Q-COMP has jurisdiction as the Workers’ Compensation Regulatory Authority. This includes any services provided by Q-COMP. You can also ask for a copy of this Statement of affairs.

Contact us:

• on our website www.qcomp.com.au
• by phone on 1300 361 235 (local call rates)
• in writing to Q-COMP, PO Box 10119, Brisbane Adelaide Street QLD 4000
• via email at qcomp@qcomp.com.au

Documents held by Q-COMP

• Available for inspection – policy documents on Q-COMP’s decision-making processes as well as administrative policies and procedures; corporate documents for strategic, business planning and annual reporting

• Available for purchase – Q-COMP's most recent statement of affairs and certain policy documents

• Available free of charge:

• forms, including Approved Forms
• Workers’ compensation medical certificate
• guides
• newsletters
• templates
• seminar papers
• list of insurers
• Annual and statistical reports – current and past issues
• medical fee schedules
• allied health tables of costs
• Table of injuries guides
• Medical assessment tribunals DVD.

Subscription services offered

Nil

Boards, councils, committees

No body, whose affairs are public, is established to advise Q-COMP.

Access to documents

Under the Act, workers can access documents held by Q-COMP about their claim. Address your request to the Legal Services Unit, Q-COMP, PO Box 10119 Brisbane Adelaide Street QLD 4000.

Injury profiles

Workers can access information about any claims they have lodged with a workers’ compensation insurer in Queensland.